Receptionist Position – Raleigh Office

To Apply: Please send resumes to hrraleigh@cshlaw.com

Hours of work:          

16 hours/week, Tuesdays and Thursdays, 8:30-5:30 with 1 hour for lunch

Summary:                  

The receptionist enhances the office’s effectiveness by providing information and administrative support as well as representation of the attorneys and firm to clients and others.

Minimum Qualifications:

High School diploma or equivalent

Knowledge/Skills/Abilities:

Must be proficient in Microsoft Office Suite; i.e., Word, Outlook, etc.

Min. typing speed of 50 wpm

Knowledge of DM5 (DOCs Management), and Elite helpful

Ability to complete tasks assigned in a timely fashion

Ability to manage/meet deadlines

Must be flexible and detail oriented

Excellent customer service and interpersonal skills required

Excellent verbal and written communication skills required

Ability to work under pressure and handle conflicting priorities

Ability to maintain confidential information

Use of good judgment and tact in difficult situations

Ability to work independently, using initiative in all aspects of assignments

Excellent time management skills

Strong organizational skills and attention to detail

Keen observation skills

Professional personal presentation

Prior law firm experience a plus

Expectations:

Regular attendance- consistently on time

Accuracy of work product

Ability to meet deadlines and produce rush projects as assigned

Physical Demands:

The receptionist position requires long periods of sitting at a keyboard transcribing dictation or doing other data entry.  Some light to moderate lifting of files may be required, along with some possible bending, stooping and reaching.

This position also requires use of switchboard and related equipment for making and receiving calls.

Essential Functions:

  • Manage telephone, screen and direct calls to appropriate parties;
  • Greet and direct all clients and visitors;
  • Provide information to callers, such as firm address, directions to firm location, firm fax numbers, firm website and other related information;
  • Maintain multiple conference room calendars, including but not limited to obtaining all necessary information regarding room set up, number of people, times, coordinating refreshments/lunch for meeting;
  • Manage the appearance of the reception area, keeping it neat and clean;
  • Manage Absence Notification emails and phone calls as needed;
  • Assist with overflow work, including word processing, data entry and Internet research tasks;
  • Stuffing envelopes with client bills to prepare for mailing;
  • Receive and direct mail and delivery of express mail service to proper parties;
  • Any other related tasks that may be assigned by Management or Supervising Attorneys.