Receptionist (Raleigh Office)

The receptionist enhances the office’s effectiveness by providing information and administrative support as well as representation of the attorneys and firm to clients and others.

Hours of Work:

8:30 – 5:30 with one hour for lunch

Minimum Qualifications:

High School diploma or equivalent

Knowledge/Skills/Abilities:

  • Must be proficient in Microsoft Office Suite; i.e., Word, Outlook, etc.
  • Minimum typing speed of 50 wpm
  • Knowledge of NetDocs (DOCs Management), and Elite helpful
  • Ability to complete tasks assigned in a timely fashion
  • Ability to manage/meet deadlines
  • Must be flexible and detail oriented
  • Excellent customer service and interpersonal skills required
  • Excellent verbal and written communication skills required
  • Ability to work under pressure and handle conflicting priorities
  • Ability to maintain confidential information
  • Use of good judgment and tact in difficult situations
  • Ability to work independently, using initiative in all aspects of assignments
  • Excellent time management skills
  • Strong organizational skills and attention to detail
  • Keen observation skills
  • Professional personal presentation
  • Prior law firm experience a plus

Expectations:

  • Regular attendance- consistently on time
  • Accuracy of work product
  • Ability to meet deadlines and produce rush projects as assigned

Physical Demands:

  • Requires long periods of sitting at a keyboard transcribing dictation or doing other data entry
  • Some light to moderate lifting of files may be required, along with some possible bending, stooping, and reaching
  • This position also requires use of switchboard and related equipment for making and receiving calls

Essential Functions:

  • Manage telephone, screen and direct calls to appropriate parties
  • Greet and direct all clients and visitors
  • Provide information to callers, such as firm address, directions to firm location, firm fax numbers, firm website, and other related information
  • Maintain multiple conference room calendars, including but not limited to obtaining all necessary information regarding room set up, number of people, times, coordinating refreshments/lunch for meeting
  • Manage the appearance of the reception area, keeping it neat and clean
  • Manage Absence Notification emails and phone calls as needed
  • Assist with overflow work, including word processing, data entry, and Internet research tasks
  • Stuffing envelopes with client bills to prepare for mailing
  • Receive and direct mail and delivery of express mail service to proper parties
  • Any other related tasks that may be assigned by Management or Supervising Attorneys

To apply, please send resume and cover letter to hrraleigh@cshlaw.com.