Our attorneys help keep your business running smoothly and safely, protect your interests, and give you peace of mind. We assist retailers, restaurateurs, hoteliers, and those working with them in matters related to:

  • Premises liability, including slips and falls, falling merchandise, and negligent security claims
  • Product liability, such as claims for breach of contract, breach of express and implied warranties, inadequate labeling and warnings, and negligent misrepresentation
  • Food liability, including claims of foreign objects in food and food-borne illnesses
  • Loss prevention, false imprisonment, and malicious prosecution claims
  • Dram shop and liquor liability
  • Labor and employment issues, such as best practices in hiring, training, and firing in a high turnover industry as well as helping clients protect and defend against discrimination claims and overtime disputes
  • Business operations, risk management, and intellectual property issues, including strategic business entity types, vendor agreement negotiation and documentation, intellectual property protection with trademark and copyright, compliance with marketing and advertising requirements, and franchise legal needs
  • Business disputes and litigation, such as claims for breach of contract, breach of warranty, violation of non-compete, non-disclosure or non-solicitation agreements, misappropriation of trade secrets, and unfair and deceptive trade practices
  • Workers’ compensation defense

The group is led by chair Stephanie Gaston Poley and a team of veteran trial lawyers who bring business savvy and litigation experience to the table.

The Retail, Restaurant & Hospitality Practice Group covers the entire state of North Carolina, with offices in Charlotte, Raleigh, and Wilmington. For more information, contact Stephanie Gaston Poley.

Most Recent Posts


Benton Toups to Lead Employment Law Seminar for Hospitality Industry


Benton Toups, an attorney in the Wilmington office of Cranfill Sumner & Hartzog LLP (CSH Law), will lead “Ten Ways to Get in Trouble with Your Employees and How to Avoid Them” on Nov. 2 from 10 a.m. to noon. The seminar will discuss how to avoid employment lawsuits in the hospitality industry as well as provide an update on state and national legislative issues. … Read More


Russ Racine to Present at NCRMA TAP Talks

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Russ Racine, an attorney in the Charlotte office of Cranfill Sumner & Hartzog LLP, will serve as a featured speaker at the Raleigh and Charlotte editions of TAP Talks. TAP Talks is an event sponsored by the North Carolina Retail Merchants Association. … Read More


Katie Hartzog Presents at NCRLA Expo

Photo of Downtown Raleigh skyline at Night

Katie Weaver Hartzog, a partner in the Raleigh office of Cranfill Sumner & Hartzog LLP, presented the “Top Reasons Employers Get Into Legal Trouble with Employees” at the North Carolina Restaurant and Lodging Association (NCRLA) Expo on Aug. 30. … Read More


CSH Law Attorneys to Present at Harmonie Conference

Keyboard with an "information" button instead of "enter" button

Stephanie Gaston Poley and Dan Katzenbach will appear as featured speakers at the Construction & Cutting Edge Litigation Topics Seminar presented by the Harmonie Group. The event is scheduled for Aug. 3 at the Embassy Suites Atlanta-Perimeter.… Read More


Tips for Hiring Your Seasonal Help


Stephanie Gaston Poley and Virginia Wooten are featured in the July 2016 edition of At Your Service, the magazine for the North Carolina Restaurant and Lodging Association. Their article, “Tips for Hiring Your Seasonal Help,” explains the legal issues that must be considered when hiring seasonal staff. … Read More


Russ Racine to Speak at NCRMA TAP Talk

Russ Racine | Professional Liability Attorney

Russ Racine, an attorney in the Charlotte office of Cranfill Sumner & Hartzog LLP, will be a featured speaker at the North Carolina Retail Merchants Association Retail TAP Talk. The seminars offer information for retail businesses from marketing, legal and insurance perspectives. Russ will discuss “Intellectual Property Issues for Retail Businesses.”… Read More