Jennifer Morris Jones is a Partner in the firm’s Raleigh office and is a member of the Workers’
Compensation Practice Group. She is a North Carolina Board Certified Workers’ Compensation
Specialist and has been appointed to the North Carolina Workers’ Compensation Law
Specialty Committee. She serves on the firm’s COVID-19 Response Team.

Jennifer enjoys collaborating with her clients to develop innovative strategies to resolve
workers’ compensation claims. With her clients’ business interests in mind, Jennifer strives to
achieve positive and cost-effective resolutions to workers’ compensation disputes. To achieve
those goals, Jennifer counsels clients in resolving claims through a strategic motion practice,
when appropriate. Such motions may include Form 24 Applications and Motions to Compel
discovery responses, compliance with medical treatment, and compliance with vocational
rehabilitation.

Jennifer has experience in handling all aspects of the process including claims investigation,
witness interviews, motions, mediations, hearings, appeals, and medical depositions. She
also has handled appeals from the Deputy Commissioner level to the Full Commission, as
well as from the Full Commission level to the North Carolina Court of Appeals and the North
Carolina Supreme Court.

In 2018, Jennifer was appointed to serve as an Advisory Board member for the National
Workers’ Compensation Review, presenting at the WCI Annual Conference in Orlando, Florida.
In addition, through serving as a Member of the Workers’ Compensation Defense Institute,
Jennifer serves as an instructor of the multi-state portion of the WCI Annual Conference in
Orlando, Florida.

Jennifer is actively involved in DRI, a leading organization of civil defense attorneys and
in-house counsel. She has been appointed to serve as Chair of the Workers’ Compensation
Committee for DRI, after serving as Vice Chair for a two-year term. In addition, she has also
been appointed to serve as Chair of the Technology Subcommittee of the Women in the Law
Committee, after serving as Vice Chair, and she also serves as the Workers’ Compensation
Committee Liaison for the Women in the Law Committee for DRI. Jennifer previously served
as the Online Community Page and Social Medial Chair for DRI Workers’ Compensation
Committee.

Jennifer is a Premium Member of CLM, an industry organization dedicated to meeting the
professional development needs of the claims and litigation management industries.

Jennifer is a member of the Planning Committee for the Triangle, NC Chapter of the Alliance of Women in Workers’ Compensation (“AWWC”). The AWWC is a national organization of engaged female leaders committed to discussing challenges and emerging trends in the Workers’ Compensation industry.

Jennifer maintains an AV rating with Martindale-Hubbell, a prestigious peer review rating that recognizes attorneys who have reached high levels of skill and integrity. She was selected for inclusion in The Best Lawyers in America ® 2016-2020 for Workers’ Compensation – Employers, as well as the Best Lawyers Business Edition 2016-2019 Women in the Law list, and the 2014 and 2015 North Carolina Rising Stars® lists for Workers’ Compensation.

In 2015, Jennifer was chosen to join the Emerging Leaders program presented by the Greater Raleigh Chamber of Commerce. She graduated as part of the 31st class of Leadership Raleigh presented by the Greater Raleigh Chamber of Commerce.

Jennifer regularly speaks on the state, regional, and national stages for clients and at industry seminars. Her recent speaking engagements include:

  • 2020 Virtual WCI Conference, Panel Discussion entitled “WCDI:  A Multi-State Analysis of Common Compensability Issues Confronting Workers’ Compensation Claim Handlers.”
  • 2020 CLM Workers’ Compensation and Retail, Restaurant & Hospitality Conference, Virtual Panel Discussion, “Age of Technology – Managing Workers’ Compensation Claims and Litigation Today.”
  • 2020 Workers’ Compensation Defense Institute (WCDI) Webinar, Presentation “WCDI Answers Your Coronavirus Claims Questions, Part II.”
  • 2020 CSH Law Webinar, Presentation “Navigating the Devil’s Triangle:  Managing Claims under the ADA, FMLA, and NC Workers’ Compensation Act.”
  • 2020 Workers’ Compensation Defense Institute (WCDI) Webinar, Presentation “WCDI Answers Your Coronavirus Claims Questions.”
  • 2020 CSH Law Webinar, Presentation “Medicare & MSA Workers’ Compensation Update:  Current Issues & Settlement Strategies for Starting the New Year off on the Right Foot” with Mark Popolizio, ISO Claims Partners.
  • 2019 CSH Law Fall Seminar, Presentation entitled “425 Weeks Out: What’s Next for North Carolina’s Limitation on Indemnity Benefits?” in Raleigh, NC.
  • 2019 Juge, Napolitano, Guilbeau, Ruli & Frieman’s Louisiana Workers’ Compensation Dallas Seminar, Panel Discussion entitled, “Multi-State Handling of Workers’ Compensation Claims- Multi-Tasking: Advice for Adjusters Handling Claims in Multiple States.”
  • 2019 WorkCompCentral National Webinar, Presentation entitled “425 Weeks out: What’s Next for North Carolina’s Limitation on Indemnity Benefits?”
  • 2019 Georgia State Board of Workers’ Compensation Annual Education Conference, Panel Discussion entitled “…And Justice for All” in Alpharetta, GA.
  • 2019 WCI Conference, Panel Discussion entitled “Women Trailblazers and Ceiling Breakers in Workers’ Compensation” in Orlando, FL.
  • 2019 CLM Workers’ Compensation Conference, Panel Discussion entitled “Workers’ Comp in the Age of Technology” in Chicago, IL.
  • 2018 WCI Conference, Panel Discussion entitled “New Waves in Medical Treatment: Perspectives on Challenges and Out-Of-The-Box Approaches to Management of Opioids, Marijuana, and Telemedicine in Workers’ Compensation Claims” in Orlando, FL.
  • 2018 North Carolina Association of Self-Insurers Conference, Presentation entitled “How to Handle and Investigate Claims Involving Idiopathic Conditions” in Wrightsville Beach, NC.
  • 2017 CSH Law Fall Seminar, Presentation entitled “How to Handle and Investigate Claims Involving Idiopathic Conditions” in Raleigh, NC.
  • 2016 CSH Law Seminar, Presentation entitled “Cost Containment: Tips and Tricks for Utilizing Social Media for Investigating and Defending Workers’ Compensation Claims” in Raleigh, NC.
  • 2016 North Carolina Association of Self-Insurers Conference, Presentation entitled “Cutting Costs in Workers’ Comp: New Thoughts on an Old Nemesis” in Wrightsville Beach, NC.
  • 2015 Inaugural DRI Workers’ Compensation Regional Seminar, Panel Discussion entitled “Compensability: We Really Aren’t All the Same!” in Atlanta, GA.
  • 2015 DRI Annual Meeting, Panel Discussion entitled “Settlement of Medicare Eligible Workers’ Compensation Claims: Pitfalls and Practice Pointers” in Washington, DC.
  • 2014 CSH Law Fall Seminar, Presentation entitled “Cost Containment Strategy: Utilizing the Misrepresentation Defense (N.C.G.S. §97-12.1)” in Raleigh, NC.

Representative Matters

Cases or matters referenced do not represent the lawyer’s entire record. Each case is unique and must be evaluated on its own merits. The outcome of a particular case cannot be predicated upon a lawyer’s or a law firm’s past results.

  • Successfully represented an employer and carrier to achieve a favorable Court of Appeals decision involving Statute of Limitations defenses, complex medical issues, causation and an alleged diagnosis of Reflex Sympathetic Dystrophy(RSD)/Complex Regional Pain Syndrome (CRPS).  Specifically, the Court of Appeals held the employee’s request for a second opinion evaluation on the permanent partial disability (PPD) rating more than two years after the last payment of medical expenses was time barred.  The Court of Appeals affirmed the Full Commission’s determination the employee failed to prove by the greater weight of the evidence that she had RSD/CRPS, let alone that the alleged work accident aggravated a pre-existing condition.
  • Successfully represented a self-insured employer to achieve a favorable Full Commission decision wherein the Full Commission determined the employee unjustifiably refused to return to suitable employment.  Specifically, the Full Commission determined the light-duty position was a real, non-modified position and was suitable based on the employee’s restrictions, wages, shift and opportunity for advancement.   The Full Commission determined the employee had not carried his burden of proving disability and was not entitled to any indemnity benefits.

    Most Recent Posts

      News

    Jennifer Morris Jones Featured in Risk and Insurance Magazine

    On June 16, Jennifer Morris Jones participated in a virtual panel discussion sponsored by the Claims and Litigation Management Alliance. The panel, “Age of Technology — Managing Workers’ Compensation Claims and Litigation Today,” is featured in the latest edition of Risk and Insurance Magazine.… Read More

      News

    CSH Law to Host Medicare Webinar

    On Jan. 28, Cranfill Sumner & Hartzog LLP (CSH Law) will offer a webinar entitled “Medicare & MSA Worker’s Compensation Update.” It will be available at 2 p.m. EST.… Read More

      News

    Jennifer Morris Jones Leads Legislative Update Webinar

    Work Injury Claim Form

    Jennifer Morris Jones led a “North Carolina Legislative Update” webinar on Oct. 3.  The webinar, which was offered through WorkCompCentral, examined the importance of determining whether a worker’s compensation claim may be ripe for an extended compensation petition pursuant to N.C.G.S. INSERT SECTION SYMBOL 97-29(c), as well as key considerations and potential strategies for pursuing or challenging petitions for extended compensation. … Read More

      News

    Jennifer Morris Jones Participates in WCI Give Kids the World Service Day

    paper people chain

    On Aug. 18, Jennifer Morris Jones joined attendees of the WCI 2018 conference for the 2018 WCI Give Kids the World Service Day.  Give Kids The World Village is an 84-acre, nonprofit resort in Central Florida that provides week-long, cost-free vacations to children with life-threatening illnesses and their families.… Read More

      News

    Jennifer Morris Jones to Moderate WCI 2018 Panel

    On Aug. 21, Jennifer Morris Jones will moderate a panel discussion at the WCI 2018 Conference in Orlando. The one-hour panel discussion begins at 10 a.m. and will focus on “New Waves In Medical Treatment: Perspectives On Challenges And Out-Of-The Box Approaches To Management Of Opioids, Marijuana And Telemedicine In Workers’ Compensation Claims.”… Read More

      News

    CSH Law Attorneys Recognized by Women in the Law List

    Close up of star awards

    Seven female attorneys from Cranfill Sumner & Hartzog LLP (CSH Law) were recently listed among the 2017 Women in the Law by Best Lawyers Business Edition. The list was printed in the Spring 2017 edition and recognizes female attorneys from each state.… Read More

      News

    CSH Law Attorneys to Address Workers’ Compensation Conference

    People watching a presentation

    Benton Toups and Jennifer Morris Jones will address the North Carolina Association of Self-Insurers conference in Wrightsville Beach. The conference entitled “Cutting Costs in Workers’ Comp: New Thoughts on an Old Nemesis” is scheduled for March 30-April 1 at the Holiday Inn Resort.… Read More

      Result

    Jennifer Morris Jones Obtained Favorable Opinion & Award in Rotator Cuff Tear Case

    Case Results for NC Law

    Jennifer Morris Jones obtained a favorable Opinion and Award from the Full Commission in a claim wherein a Plaintiff alleged she sustained a rotator cuff tear in her shoulder when a heavy door allegedly made contact with her arm. The Full Commission found and concluded that based on Plaintiff’s varied accounts of how the alleged incident occurred and when pain began, along with the improbability that the door could have made contact with Plaintiff’s arm as she alleges as she walked through, the Plaintiff failed to prove that she sustained an injury by accident. … Read More

      Result

    Jennifer Morris Jones Obtained Opinion & Award in Accidental Knee Injury Case

    Case Results for NC Law

    Jennifer Morris Jones obtained a favorable Opinion and Award from the Industrial Commission in a claim wherein a Plaintiff alleged a knee injury by accident. Defendants denied the compensability of Plaintiff’s claim, and the Industrial Commission found and concluded that Plaintiff’s testimony regarding the mechanism and medical consequences of the alleged work place incident conflicted with the preponderance of the evidence, and Plaintiff’s claim for benefits was denied. … Read More

      Result

    Jennifer Morris Jones Obtained Favorable Opinion & Award in Osteoarthritis Claim

    Case Results for NC Law

    Jennifer Morris Jones obtained a favorable Opinion and Award from the Full Commission in a claim wherein a Plaintiff alleged she developed an aggravation of osteoarthritis in her knee and deep vein thrombosis. Defendants successfully argued said conditions were not the result of an alleged accident in the work place, and Plaintiff’s claim for benefits was denied. … Read More

      News

    Jennifer Morris Jones Speaks at DRI Annual Meeting

    Jennifer Morris Jones | Workers' Compensation Attorney Raleigh

    Jennifer Morris Jones, an attorney in the Raleigh office of Cranfill Sumner & Hartzog LLP, will participate in a panel discussion entitled “Settlement of Medicare Eligible Workers’ Compensation Claims: Pitfalls and Practice Pointers.” The panel discussion will be held tomorrow as part of the DRI Annual Meeting in Washington, D.C.… Read More