To apply, please send resumes to hrwilmington@cshlaw.com.

Reports To:  Office Services Manager and/or Office Administrator or Designee

Employment Status:  Part time – up to 29 hours per week

Summary: The office services assistant enhances attorney and staff effectiveness by providing administrative support and excellent customer service.

Minimum Qualifications:

  • High School diploma or equivalent
  • Reliable access and use of dependable transportation
  • Must have valid NC driver’s license, clean driving record
  • Proof of insurance will be required


  • Must be proficient in Microsoft Office Suite; Word, Outlook, etc.
  • Knowledge of NetDocs (DOCSs Management), Rainmaker and/or Elite helpful
  • Ability to complete tasks assigned in a timely fashion
  • Ability to manage/meet deadlines
  • Must be flexible and detail oriented
  • Excellent customer service and interpersonal skills
  • Effective verbal communication skills and computer literacy
  • Ability to work under pressure and handle conflicting priorities
  • Ability to maintain confidential information
  • Ability to work independently, or as part of a team, using initiative in all aspects of assignments
  • Excellent time management skills
  • Strong organizational skills and attention to detail
  • Keen observation skills


  • Regular attendance – consistently on time (unless pre-approved or modified schedule)
  • Accuracy of work product
  • Ability to meet deadlines and produce rush projects as assigned

Physical Demands:

  • Requires long periods of standing, walking, and climbing stairs.
  • Some moderate to heavy lifting of files and office supplies, along with some bending, stooping, lifting, and reaching

Essential Functions:

The Office Services Assistant position may involve some or all of the following duties:

  • Pick up and drop off mail to/from US Post Office
  • Process and distribute mail
  • Make deliveries on behalf of the firm, to include filings at the County Courthouse, Industrial Commission, Court of Appeals, Supreme Court, other law firms, and out of town deliveries
  • Document delivery/set up/break down during trials or other off-site meetings or firm events
  • Assist with trial prep, as may be assigned
  • Receipt, logging and delivery of internal faxes
  • Assist with daily document/notebook production, as instructed by attorneys or other support staff
  • Photocopying/printing from e-mails, CD’s
  • Scanning and burning CD’s
  • Duplication of Videotapes, DVD’s, and CD’s
  • Maintenance of Kitchens, Conference Rooms, and Library
  • Daily maintenance of copiers/printers/fax machines, to include restocking paper, changing toner cartridges, etc.
  • Restocking and/or inventory of supplies
  • Filing for attorneys and staff
  • Assist with closing of files
  • Provide assistance on reception desk, as needed
  • VTC set up, as needed
  • Office furniture moving and set up, as needed
  • Empty office recycle bins
  • Other duties as may be assigned

**Some duties may be specific to one Cranfill Sumner location and will be covered during new employee orientation.