Deedee Gasch and Meredith Hamilton presented a webinar for RestaurantOwner.com. The webinar entitled “How to Handle the Mask Debate When the Customer is Always Right: Conversations with Guests That You May Have During the COVID-19 Pandemic” was held Oct. 6.
The webinar discussed the ongoing challenges facing businesses in the restaurant and hospitality industries during the COVID-19 pandemic, including mask regulations, strategies for effective communication with customers, and best practices for enforcing mask compliance.
Deedee is a Partner based in the Wilmington office of Cranfill Sumner & Hartzog LLP, and Meredith is an attorney based in the firm’s Charlotte office.